Jun 3 - Jun 5, 2012
Montelucia Resort
Scottsdale, AZ, USA
Jun 3 - Jun 5, 2012
Montelucia Resort
Scottsdale, AZ, USA
Networking Opportunities & Session Breaks |
Executive Exchange |
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CIO Keynote Presentation |
CIO Focus Group |
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A visionary speaker addresses the entire summit audience on a topic determined by the CIO Content Committee. |
Led by a vendor, these sessions allow executives to discuss business drivers within a particular area of technology. Presentations are 15-20 minutes followed by 10-15 minutes of Q&A. |
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CIO Executive Visions |
Analyst Q&A Session |
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A panel of IT executives has an in-depth discussion on a critical IT business topic. Audience members have an opportunity to pose questions to the panelists and moderator. |
A high-impact, open-forum session covering the latest technology research and led by a member of our analyst partner community. |
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CIO Thought Leadership |
Vendor Showcase |
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Led by a member of the vendor community, these sessions will provide an overview of cutting edge technology topics and pressing business concerns. |
Presented by a member of the vendor community, these sessions are divided into three 10-minute long elevator pitches on the newest technology solutions and services. |
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CIO Think Tank |
CIO Case Study |
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Focusing on a specific topic or initiative, these interactive, open-forum style sessions allow the attending 15-20 executives to discuss best practices and have lively debates. |
Learn about recent technology implementations from the IT executives who drove the projects at their organizations. Presentations are followed by Q&A sessions. |
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CIO/CTO Roundtable |
CIO Open Forum Luncheon |
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An interactive, focused session led by either an analyst, industry expert or member of the vendor community. |
Led by a moderator, these sessions allow attendees to have informal discussions on pre-determined technology topics. |
Sunday, June 3rd, 2012 - CIO Midmarket Summit |
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| 7:00am - 2:00pm | |||
| 2:00pm - 5:30pm | Registration & Greeting to the CIO Midmarket Summit |
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| 4:30pm - 6:00pm | Exclusive CIO Think Tank Pre-summit introductory discussions |
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6:00pm - 7:00pm |
Welcome Reception |
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7:00pm - 10.00pm |
Gala Dinner and |
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Monday, June 4th, 2012 - CIO Midmarket Summit |
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7:30am - 8:20am |
Networking Breakfast |
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| Making Innovation Real | |||
8:30am - 9:10am |
Opening CIO Keynote Presentation The Future is Hybrid Cloud computing is one of the fastest growing platforms for Instant-On Enterprise, where everything and everyone is connected. What are the underlying trends for cloud computing? What's keeping businesses from adopting? What are the different delivery models available? Why is Hybrid Delivery the future? What are the implications for midsized organizations? |
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9:20am - 9:50am |
Executive Exchange |
Roundtable Today's CIO: Moving From the IT Desk to the Business Table CIOs today are on the move - they're moving up to take a seat at their company's business table, and for good reason. Today's technology, from the Cloud to critically valuable application metrics, has not only freed up the CIO from day-to-day asset management, it provides them with unique visibility into customer patterns and behavior, putting the CIO in the power seat like never before. This discussion will focus on how CIOs can use their unique vision to drive a customer-obsessed organization, lead real innovation, manage risks and propel business success. |
Roundtable
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9:55am - 10:25am |
Executive Exchange |
CIO Think Tank Cloud This and Cloud That - Sorting Through the Cloud Offerings, Which Tool is Right for Which Job It seems like everywhere you turn IT solutions have become "cloud based" in some way. Some offerings tell me to move up into the cloud, some have a way to bring the cloud to me, some say I will be bursting between my datacenter and their datacenter, and some say they will virtually keep me here but I'll actually be there. Some don't really have a there, their "there" is actually someone else's "there". Really? This session will cut through the marketing lingo and block and tackle through some solution scenarios using cloud. We will go beyond the basics of private and public clouds, to really understand what Hybrid Clouds and Cloud Gateways are, and learn about Multiple Datacenter Private Clouds, Virtual Hosting, Cloud Backup and Recovery, Tunneled and Distributed VPN virtual private clouds, Virtual Datacenters, Virtual Private Storage Arrays, and Virtual Desktops, to name a few. These blueprints each will speak to what job they are the right tool for. |
CIO Think Tank A Matter of Security - The Evolution of the APT Deep Net Searching the Internet today can be compared to dragging a net across the surface of the ocean. Google does well in casting the net and mining it for profit, but it still doesn't delve far beneath the surface. A few well-tuned botnets however, don't have the limitations of Google, and a case can be made that their "prime movers" are compiling a searchable "Deep Net" using compromised home computers, business networks, harvested credentials and exploited "Trusted" relationships. Deep Net is the natural next step of APT. We will explore this using basic Complex Adaptive System tools and the Threshold effect. We will then theorize how it will look and how it will impact our organizations. Topics
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10:30am - 11:00am |
Executive Exchange |
Thought Leadership
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11:00am - 11:15am |
Networking Break |
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| Raising the ROI of IT | |||
11:20am - 11:50am |
Executive Exchange |
Roundtable Oracle Database Appliance. Simple. Reliable. Affordable The Oracle Database Appliance saves time and money by simplifying deployment, maintenance, and support of high-availability database solutions. Built with the latest generation of the world's most popular database - Oracle Database 11g - it offers customers a fully integrated system of software, servers, storage, and networking in a single box that delivers high-availability database services for a wide range of homegrown and packaged online transaction processing (OLTP) and data warehousing applications. All hardware and software components are supported by a single vendor - Oracle - and offers customers unique pay-as-you-grow software licensing to quickly scale from 2 processor cores to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades. |
Roundtable Generation Gmail: How are you dealing with "work-around email" workers? Our research paints a picture of the "work-around worker" - someone who uses their access to Internet - based services, such as webmail and social networks, to "work around" problems or frustrations they might have with their corporate email infrastructure. Over 50% of our respondents claimed to have regular problems with their corporate email inboxes, and 39% said the most significant issue was the constant struggle to keep their inboxes within its size limits. Join us as we discuss how to identify those users, the reasons they exist and what your organization can do about them. |
11:55am - 12:25pm |
Executive Exchange |
CIO Think Tank How to Ensure an Efficient Communication of IT Issues to Non-IT Employees This session will be an invigorating discussion around the task to communicate a basic-to-moderate level and understanding of IT securities, risks, challenges to non-IT staff, and strategies for how to encourage your employees to take more accountability when dealing with IT issues. |
CIO Think Tank Employee Retention... Money Isn't Everything |
| 12:30pm - 1:00pm | Executive Exchange |
Roundtable Oracle Database Appliance. Simple. Reliable. Affordable The Oracle Database Appliance saves time and money by simplifying deployment, maintenance, and support of high-availability database solutions. Built with the latest generation of the world's most popular database - Oracle Database 11g - it offers customers a fully integrated system of software, servers, storage, and networking in a single box that delivers high-availability database services for a wide range of homegrown and packaged online transaction processing (OLTP) and data warehousing applications. All hardware and software components are supported by a single vendor - Oracle - and offers customers unique pay-as-you-grow software licensing to quickly scale from 2 processor cores to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades. |
Roundtable
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1:00pm - 1:55pm |
Networking Luncheon |
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2:00pm - 2:30pm |
Executive Exchange |
Roundtable Keeping Email Up When the Server Goes Down Today's businesses require email on a 24/7 basis. Many IT managers are not always lucky enough to know when disruption will strike, so when they are fortunate enough to be warned there are a few things they can't afford to overlook. Join us as we explore the 5 common mistakes firms make in ensuring that their email is weather-proof. |
Roundtable
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2:35pm- 3:05pm |
Executive Exchange |
CIO Think Tank Delivering Value Through Visual Collaboration
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CIO Think Tank The Mobile Workforce: Security, Compliance and Efficiency |
3:10pm - 3:40pm |
Executive Exchange |
Roundtable Oracle Database Appliance. Simple. Reliable. Affordable The Oracle Database Appliance saves time and money by simplifying deployment, maintenance, and support of high-availability database solutions. Built with the latest generation of the world's most popular database - Oracle Database 11g - it offers customers a fully integrated system of software, servers, storage, and networking in a single box that delivers high-availability database services for a wide range of homegrown and packaged online transaction processing (OLTP) and data warehousing applications. All hardware and software components are supported by a single vendor - Oracle - and offers customers unique pay-as-you-grow software licensing to quickly scale from 2 processor cores to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades. |
Roundtable
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3:45pm - 4:15pm |
Executive Exchange |
CIO Think Tank Big Data Use Cases: Insights from User Generated Content in Social Media Chatters about products and companies in social media have grown rapidly. A new breed of social media technology and services has emerged to help companies manage their online reputations. What are other uses and value of social media big data? Recently, research reports that Tweeter mood predicts stock market. Some studies found linkage between consumers' product reviews and product sales. Product ratings have powered many infamous product recommenders online. An FDA-funded project is sifting through patients' voices online so as to fill the gap in FDA's official reports on adverse events of drugs. In this talk, the speaker will overview these use cases and encourage today's businesses to start harnessing the power of social media big data. |
CIO Think Tank How Great Leaders Inspire Everyone to Take Action within your Organization A thought provoking open forum session discussing leadership within information technology. |
4:20pm - 4:50pm |
Executive Exchange |
CIO Think Tank Emerging Technologies Enabling Sea Change Emerging technologies are changing the face of IT. The wave of transformation that is happening in technology is not unlike the impact that the proliferation of the PC had on businesses in the early 1990s. We are witnessing the beginning of a Perfect Storm of Technology Trends that are going to continue to change your business, your industry, and the world around you for years to come. For CIOs and technology decision makers, these trends represent both an opportunity and a risk. To continue to provide value to the organization, CIOs need to be reconsidering their organization, redefining its structure and mission, and redefining the roles within it. |
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| 4:55pm - 5:55pm | CIO Executive Visions Running IT Like a Business If you ask your CxO suite to identify their top 10 business processes that are critical to the company's success, how many would identify any one of the many IT processes? Does the company recognize that these processes are different/unique to IT? How much of your functional organization is focused on the non technical aspects of running the IT organization? Do you have clear role accountability for these business aspects of IT such as process development/improvement, financial management, customer relationship, service/solution portfolio management, etc.? Do you have a business plan for IT that a non-technical person can understand? How well established is the Information Technology Supply Chain? What process maturity do you have for your IT business and how do you measure improvement? How important is driving continuous improvement of the IT products and services and is the clear accountability to achieve it? Would your business partners refer to you as a "business person that really understands technology," or a "technology person that works with the business?" Are your outcomes and results that you produce technology focused or business outcome focused, or mixed? This executive panel discussion will explore many of these questions by evaluating the structures, processes, roles, accountabilities, and guiding principles that are necessary to deliver consistent and improvable products and services that contribute to making your company better, faster, cheaper. |
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6:00pm - 6:30pm |
Cocktail Reception |
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6:30pm - 9:00pm |
Dinner |
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9:00pm - 10:30pm |
After Dinner Networking |
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Tuesday, June 5th, 2012 - CIO Midmarket Summit |
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7:00am - 7:50am |
Networking Breakfast |
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| Expanding Business Impact | |||
8:00am - 8:40am |
CIO Keynote Presentation Empowering Employees While Protecting Corporate Information More than ever, IT is being held accountable for protecting valuable business information and intellectual property. Meanwhile, users are demanding better technology that provides the straightforward and intuitive characteristics of consumer technology for sharing content, collaborating with others and accessing information from mobile devices. These heightened demands are met with continued cost control pressures, forcing IT to look for more affordable solutions across the business. And the march to the cloud is on. How is IT balancing the demands of the new user, the desire to get to the cloud quickly and maintaining the security and protection every company needs? Join this session to take a look at how cloud-based solutions are turning IT professionals into modern-day heroes by enabling them to say yes to the demands of end users, lower total cost of key applications, while still protecting corporate information. |
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8:50am - 9:20am |
Executive Exchange |
CIO Think Tank Organizational Design Organizational design is a model I have used successfully and in this session I will present three use cases. The essential idea is the aggressive dissolution of the traditional technology-based silos and reorganization of the operations and support teams to better align for incident and change response. Traditionally, most IT organizations are setup by specialty. We are used to having networking, security, server, telecom, NOC, service desk, customer service and other teams where groups of four or more people are in job classes that include progressive levels of expertise from level one to senior. The primary examples that I will use are incident resolution and change based outages with the focus being Mean Time To Repair (MTTR) and staffing levels - proving out a shorter MTTR and reduction in staffing costs of 20% or more by working issues and changes faster and more efficiently as well as catching problems earlier. The basic idea is that strong distinction across disciplines at the lower at the lower levels leads to poor troubleshooting, degraded customer service and operational inefficiency. A symptom of this is that often the most valuable employee you have in operations has a broad skillset and can 'see' a problem from many perspectives. Preserving specialty talent at the top of expertise level is critical - you want your engineers focused on gathering a deep expertise in their specific field - however you actively want to break down the divisions and blur the lines for your support and lower tier operations groups. This isn't easy - you have to be specifically careful of the employees who are in a career path to senior engineer, but may end up being leaders in your new multi discipline support and build teams. For instance, part of the problem are employees who self-identify as 'elite' network engineers and you will be asking them to learn about and take accountability for troubleshooting telecom networks or server problems, making them 'beginners' again. Keeping the focus on organization efficiency and pride in reduced downtime helps as well as extremely transparent planning and actively listening to your employees - understanding that as technology has evolved so have the tools that we use to support it.
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CIO Think Tank Knowledge Management Think Tank CIO's manage knowledge. We are 'librarians' responsible for knowledge management systems that organize and publish information such as reports, project statuses, performance metrics, accounting updates etc. How do we design, build and support our organization 'libraries?' What tools, processes and policies empower people to share information? How do we give access to the right information at the right time? Knowledge management is a key component to business growth, project success, product innovation and efficiency. In this CIO Think Tank session Lincoln White from Seventh Generation will discuss knowledge management at Seventh Generation including strategies, tactics, tools, successes, challenges, and future initiatives. Participants will be invited to share and discuss similar details from their organizations. Topics within this CIO Roundtable will include:
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| 9:25am - 9:55am | Executive Exchange |
Roundtable Harnessing Cloud Services to Optimize Exchange 2010 Exchange 2010 promises significant improvements in performance, along with an enhanced feature set. But that's not all, with these new features comes new deployment options. Join us as we explore how to get the most from your Exchange 2010 environment:
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Roundtable Oracle Database Appliance. Simple. Reliable. Affordable The Oracle Database Appliance saves time and money by simplifying deployment, maintenance, and support of high-availability database solutions. Built with the latest generation of the world's most popular database - Oracle Database 11g - it offers customers a fully integrated system of software, servers, storage, and networking in a single box that delivers high-availability database services for a wide range of homegrown and packaged online transaction processing (OLTP) and data warehousing applications. All hardware and software components are supported by a single vendor - Oracle - and offers customers unique pay-as-you-grow software licensing to quickly scale from 2 processor cores to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades. |
9:55am - 10:10am |
Networking Break |
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10:15am- 10:45am |
Executive Exchange |
Thought Leadership Harnessing Mobility and Extending the Enterprise, Securely The rapid proliferation of mobile devices in the enterprise coupled with the easy, anytime, anywhere availability of the cloud has created new avenues for increased collaboration and productivity for employees. Though productivity gains can be substantial, so are the potential information risks posed by employee installed consumer/prosumer cloud products.
Attend this presentation where we'll discuss how IT is addressing these questions and learn how you can build a comprehensive approach that covers mobile, cloud, and the enterprise within a secure and compliant infrastructure that doesn't impede on the ease-of-use and access expectations of employees. |
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10:50am- 11:20am |
Executive Exchange |
Roundtable
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Roundtable
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11:25am - 11:55am |
Executive Exchange |
CIO Think Tank Managing the Influx of Consumer Mobile Devices The influx of Personal Unmanaged Devices (PUDs) is inexorable; penetration rates have grown from the low 20%'s in 2009 to the mid 50%'s today and PUDs are predicted to hit ubiquity by as early as 2013 with both entrenched execs at the top and new-hire Millenials at the bottom driving adoption. In the face of this incursion CIOs face the tough choice of disallow and sit tight, or accept and accommodate. For most, this is no choice at all because resistance is futile. This interactive session will explore the issues associated with PUD adoption and will drive attendees to both enlightenment about the issues, and a strategy they can follow to mitigate the risks while maximizing the value of PUD adoption. |
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| 11:55am - 12:00pm |
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12:05pm - 1:00pm |
Networking Luncheon |
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Download Jun 3 - Jun 5, 2012 Agenda (PDF)
Golf Tournament at the Camelback Golf Club
